Customer Testimonials

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Cars Sep 29, 2022

Kaden Sampson was an outstanding salesman for me. He is really good at negotiating and is really nice and funny. I would recommend asking for Kaden Sampson whenever you go to buy a car he will give you the best deals. He deserves a raise for how much of a great employee he is. Ole Ben Franklin is a great place.

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Cars Sep 29, 2022

kaden was the best!! he helped me pick out my first car! he answered all my questions and informed me in every way possible! will definitely be coming back!!

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Cars Sep 29, 2022

kaden was super sweet and answered all my questions! definitely recommend him for buying your next car!! if i ever need a new car, will definitely be going back to ole ben!

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Cars Sep 2, 2022

I have been looking for a nice used car for a few months when my transmission out on my car. Everywhere I went wanted $1500 to $2000 as a down payment since I didn't have the best credit score. I heard their commercial about a dime down gets you a car. My first thought was, if you have good credit, yeah but for the rest of us, there's a higher down payment or not so great car. Not the case. My salesmen Nate was awesome! I was already to get my car when the manager Greg said there was a ...

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Cars Aug 8, 2022

The whole team were very helpful and laid back, no pressure to bye but I must say best price was great ,thanks for experience of a major purchase

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DealerRater Jul 24, 2022

Michael is a young hard working salesman. I was very pleased with the inventory and price

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Cars Jul 11, 2022

I went in with little faith that I just knew I wasn’t going to get a vehicle and Michelle and 3 other people worked with me and I was very thankful and came out with a new vehicle than expected honestly they will forever be my go to and I got a oil change and new tires 🛞 also getting a vehicle from them

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Cars May 20, 2022

Michael Benson and Amy Lasker did a great job getting me my truck, I had been turned down and told I owed to much on my current vehicle, not at Ole Ben!!

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Cars Feb 22, 2022

Sonny Buonavita is an outstanding cars salesman. He is very kind and patient. We would definitely see him again. Anyone want a car go see Sonny Buonavita.

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Cars Aug 19, 2021

Great customer service, go see josh and he’ll take care of you. They ha e a wide selection of new and used vehicles and they’ll help you get into the right one

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DealerRater Jun 24, 2021

Overall a pretty good experience with this dealership. A few things could be better a little more attention to detail with the customer for one

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Cars May 19, 2021

The salesman new my Grandaughter could not afford an expensive car but she needed a vehicle that was reliable. They worked with her and got her into a safe reliable car at a price she could afford.

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Cars Jan 30, 2021

Kent was wonderful I was nervous and he really made me feel at ease even tho they laughed at my ALABAMA hoodie I had a fantastic experience Kent was awesome definitely worth the time

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Cars Jan 20, 2021

We had to drive to Oak Ridge to get the car after a mix-up. Was concerned about making conversation with a stranger for the long trip. Boy, was that not a problem. Kent was super easy to talk with, making me feel at ease and comfortable. Driving my new car back to Alcoa was a blast! Kent let me drive it like I already owned it. No pressure. Laughing at my braking ability. Since it was late when we arrived back I told him I would return the next morning. There was absolutely no pressure to buy it that night. ...

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Cars Jan 16, 2021

Kent was very knowledgeable and helpful. We chose one car and he walked us through the buying process. Great people to work with! Tom the manager and all of the rest of the staff were friendly and made us feel at home. I would recommend anyone to purchase from Ole Ben Franklin Motors in Alcoa. No high pressure.

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Cars Oct 22, 2020

Shopping for a new Mitsubishi Galant as an extra car for us. Salesman, Ray Gilmore, helped us decide on the vehicle. Everything was fast and easy and we had an extremely enjoyable experience. Also, made a new friend!!! Thanks, Ray!!! We'll definitely be back!!

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Cars May 7, 2020

My daughter was in the market for a dependable used car and we looked for about 3 months . After being urged by a family member to try Ole Ben Franklin in Alcoa "the Alcoa dealership not Knoxville", we went in. The first visit we did not find what my daughter needed, but the sales and finance team said they would call if something came in that could work. Well, a couple weeks later our second visit , she left with what she was looking for . We had an enjoyable experience as car buying can go. The whole sales team were ...

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Cars Apr 25, 2020

Great deal. Wonderful staff. I won’t shop anywhere else because they worked very hard for me. They even take care of me after the sale.

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Cars Apr 25, 2020

Very happy especially how we were treated.. prices were great and so happy with our purchase, wish we had gone to This store first A Ole Ben Alcoa.

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Cars Sep 11, 2019

Anzio was a great help, knowledgeable, and patience, Thank you for your help. I' recommend Anzio, to anybody that wants a reliable and honest man on your side. I will be back.

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Cars Aug 5, 2018

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my ...

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Cars May 9, 2018

They made sure I got the Truck that fit my needs. Great sales staff and service. My truck did not have a spair tire and was reimbursed what I paid for it. They registered my truck and got me a new Desert Storm Veteran plate. Thanks!

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Cars Mar 10, 2018

Experience was outstanding! Very Family Friendly Folks, you wont buy from anywhere else! Once your apart of the Family at Ole Ben Alcoa your taken care of for Life!


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